It’s easy – and logical – to think that an app that pertains to protect children online can be trusted to do just that, but all companies are fallible, and none will have the same level of invested interest in your child’s safety that you do.
For example, mSpy was hacked in both 2015 and 2018, resulting in the data of thousands of users being leaked. During the 2018 breach, an open database was available online that contained the usernames, passwords and private encryption keys of every customer who had logged into or bought the license during the previous six-month period. With this information, a device with mSpy installed could be tracked and their WhatsApp and Facebook messages viewed.
The online world is fast moving, and circumstances change, and new factors come into play all the time, like new platforms being launched, children finding workarounds and breaches in security.
That’s one of the reasons that children and young people’s online safety should be approached like an ecosystem: it needs a network of supporting components to work. That might include the use of parent apps, should you choose to do so, but it also needs the support of parents, carers, the school community and continued digital safeguarding education.